Facility management as a digital control center.

The factory Facility Management Control Center brings properties, buildings, rooms, assets, documents, inspection obligations, deadlines, measures, and costs together in one central control interface. Every facility object becomes an active information and control object.

The control center is facility management software (CAFM) for administrators, owners, technical services, and corporates: inspections, maintenance, documents, deadlines, costs, and measures are managed on an object basis and monitored via the WatchDog. The FM Control Center is built on the factory Project Control Center ↗ and applies its control logic to facility management.

MPM = cross-object management of objects, measures, and programs · SPM = operational management of individual transactions · WatchDog = automatic deadline and due-date monitoring

FM Control Center · situational picture
Today's portfolio
12 properties
38 buildings · 412 units · 7 open inspections · 23 measures underway
7
Inspections due
23
Active measures
4
Units vacant
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Fire door F2-07 · Building BInspection due in 14 days · inspector assigned
WatchDog
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Apartment A-14 · 72 m²Handover scheduled · report prepared
Leasing
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Elevator Building B · maintenanceService provider commissioned · report pending
Maintenance
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Energy certificate Building CExpires in 60 days · follow-up set
Deadline
Sample view: objects, inspections, measures, and deadlines in one situational picture
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Object structure via customizing

Property, building, room, asset, or fire door – levels, attributes, and object categories are set up flexibly.

WatchDog monitors deadlines

Inspection dates, follow-ups, expiry dates, and deficiency-remediation deadlines are automatically monitored and escalated.

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Generic functions

Documents, deadlines, contacts, tasks, and approvals are available for every level and every object category.

From object to control

The facility object is at the center.

Whether it's a property, building, room, asset, or fire door: the control center represents your facility structure flexibly. Levels, attributes, object categories, and responsibilities are set up via customizing.

Three levels. Any object category.

Example structure: the property level, below it the individual buildings, and below those the associated rooms and units. Any object at any level can be assigned further object categories – such as fire doors belonging to a building.

Level 1 · Property
South residential estate
Campus, depot, …
Level 2 · Building
Building A · Building B
Underground garage · Technical room
Level 3 · Rooms / units
Apartment A-14 · Office 2.03
+ Object category: fire doors
1
Set up levelsProperty → building → rooms/units. The structure follows your portfolio, not the other way around.
2
Attributes per objectExample apartment: status = leased, area 72 m², monthly heating cost €145, description, special features such as barrier-reduced access or a parking space.
3
Assign object categoriesExample building → fire doors: location, door number, manufacturer, last inspection, inspection document, next inspection date.
4
Everything hangs off the objectDocuments, deadlines, contacts, measures, contracts, and history are managed directly on the relevant object.DMS & Document Control Center ↗ CRM Contact Management ↗
Example from practice

One fire door. Every obligation under control.

In practice, operator liability mostly means making recurring services, responsibilities, and evidence plannable and documentable. Here's what that looks like at the object level:

Object category: fire door F2-07 · Building BObject file
AttributeValueStatus
Location / door numberBuilding B · 2nd floor · F2-07up to date
Installation year / manufacturer2019 · sample manufacturerup to date
Last inspectionAug 12, 2025 · no defectspassed
Inspection documentInspection report 2025 (PDF)filed
Next inspection dateAug 12, 2026 · 30-day lead timeWatchDog active
Responsible inspectorService provider TechCheck GmbHassigned
Escalation on deadline breachFM management · after 7 daysconfigured
WatchDog
30 days
individual lead time before the next inspection date – freely adjustable per object
Deadline check
active
the WatchDog also checks whether required adjustments were made within set deadlines
Evidence archive
complete
inspection reports, deficiency reports, and approvals stored on the object in an audit-proof way

Built generic. Deployed individually.

The system provides its basic functions generically: they are not hard-coded to a single object type, but work for every level and every additional object category. This means even very individual facility structures can be represented quickly.

Documents, deadlines, contacts, tasks, status, follow-ups, approvals, and histories – built once, usable everywhere: for buildings, rooms, assets, fire doors, contracts, or maintenance measures.
DocumentsAttach contracts, inspection reports, plans, and energy certificates to a property, building, room, or asset.DMS & Document Control Center ↗
Deadlines & due datesManage maintenance, inspections, meter readings, or viewings – with automatic WatchDog monitoring.
ContactsAssign tenants, service providers, inspectors, or owners to the relevant object.CRM Contact Management ↗
Tasks & approvalsCreate and actively track transactions for caretakers, technical staff, administration, or external partners.Workflow Engine ↗
Examples from practice

Six use cases. One control center.

Which task do you want to support digitally? These six areas fit particularly well with the factory control center logic – and are the proven starting point.

01

Object & building structure

Represent properties, buildings, rooms, and usage units in a structured way – with individual attributes, contacts, and status per object.

02

Vacancy & leasing

Manage vacant units, viewings, handovers, lease agreements, and measures ahead of re-letting in a structured way – right through to approval for leasing.

03

Maintenance & upkeep

Plan, commission, monitor, and document measures by object and object category – including maintenance cost forecasts.

05

Documents & evidence

Manage contracts, inspection reports, plans, energy certificates, and acceptances directly on the object – with version, history, and expiry monitoring.

06

Costs & management/customer cockpit

Heating and cooling costs per unit, maintenance costs per building, portfolio, measures, and escalations in one situational picture.

We also operate an FM portal through which, for example, the owner of an office tower gives their customers direct access to their climate costs – monthly, per unit, with documents and history.

Control center logic

From individual transaction to portfolio.

The control center connects the operational management of individual transactions (SPM) with the management view of the entire portfolio (MPM) – following the same control loop as the factory Project Control Center.

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SPM: individual transactionDefective fire door: a transaction with photos, inspection documents, responsible parties, deadline, service provider, and costs.
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Signal upwardA deadline, cost limit, or priority generates a notification to FM management.
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MPM: situational pictureAll measures across buildings – assessed by priority, cost, and urgency.
DecisionApprove measure packages, manage budgets, adjust the annual plan.
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Action on the objectThe decision feeds directly back into the individual transaction – the control loop closes.
Expansion stages

Starts focused. Grows with your objects.

Beyond the six use cases, the control center can be extended step by step – click an expansion stage to see the task, an example, and the benefit:

Frequently asked questions

Facility Management Control Center: the key questions.

What is a facility management control center?

A facility management control center is CAFM software that doesn't just store building information but actively manages it: it shows which objects need attention, which inspections are due, which measures are underway, which costs are arising, and which decisions need to be prepared. The factory FM Control Center is built on the factory Project Control Center and applies its control logic to properties, buildings, rooms, assets, and inspection objects.

What sets the FM Control Center apart from classic CAFM software?

Classic CAFM systems are often building registers: they document. The factory FM Control Center manages: the WatchDog automatically monitors deadlines and due dates, the Workflow Engine actively drives orders and approvals to the responsible person, and the management cockpit consolidates objects, measures, and costs into a decision-ready situational picture – from the individual transaction (SPM) to the portfolio (MPM).

How does the control center support operator liability?

In practice, operator liability means making recurring services, responsibilities, and evidence plannable and documentable. In the control center, every inspection obligation sits with a regular due date, a responsible person, an inspection document, and an escalation rule right on the object – for example, every fire door with its last inspection, inspection report, and next inspection date. The WatchDog gives timely notice before the deadline and checks whether required adjustments were made on time.

What does "generic" mean for the FM Control Center?

Generic means: basic functions such as document management, deadlines, contacts, tasks, status, follow-ups, approvals, and histories are not hard-coded to a single object type. They work for every level and every object category – for buildings just as much as for apartments, technical systems, fire doors, contracts, or maintenance measures. This means even very individual facility structures can be quickly represented through customizing.

Who is the facility management control center suitable for?

For facility managers, owners, residential and property management companies, technical services, and management – anywhere properties, buildings, units, inspection obligations, maintenance, service providers, and costs need to be managed. It can be operated as SaaS or on-premise; via an FM portal, customers and tenants also get object-based access, for example to their monthly heating and cooling costs.

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Which facility task should your control center support first?

Vacancy management, leasing, maintenance, inspection obligations, fire-safety documentation, heating and cooling costs, service-provider management, or management reporting: the factory Facility Management Control Center starts wherever your current management need lies – and grows with your objects, processes, and responsibilities.

Request a demo for your portfolio Or get in touch directly ↗